Where are Bespoke Nordic beds, staircases, and parquet delivered from?
All the products we represent—parquet flooring, staircases, beds, and saunas—are manufactured in Finland. We deliver these high-quality Nordic products directly from their factories in Finland to homes on the Costa del Sol, Spain.
What is the average delivery time to the Costa del Sol?
Since our products are often made to measure for each customer, delivery times vary by product type. Typically, the lead time from order to installation is around 4–8 weeks. You will always receive a more precise estimate with your quotation, and we keep you updated throughout the delivery process.
Do you provide installation services for parquet and staircases?
Yes, we offer a complete “turnkey” installation service for all our products. Our own installers and trusted partners know the products inside out, ensuring every step is carried out correctly—from the subfloor to the final finishing touches. Read more about installation.
How does the ordering process work?
The process usually begins with a needs assessment, either at our Marbella showroom or at your property. After that, we take measurements and create a detailed plan and quotation. Once you approve the quotation, the order goes to the factory. When the products are ready, we handle shipping to Spain and schedule the installation with you. Contact us to get started!
Can I see the products physically?
Yes. Our showroom is located in Marbella. Here you can try Unikulma beds, see Timberwise parquet collections, and explore Grado stair materials. We recommend booking an appointment so we can assist you properly.
Why should I order from you instead of a local Spanish store?
The main reasons are product quality and suitability for your property. Local products may not withstand fluctuations in humidity, provide adequate ergonomics and comfort, or meet other quality standards you expect.
Additionally, we operate with Finnish reliability, punctuality, and high standards. We understand the diverse needs of our clients and can deliver accordingly. Our services are available in English, Spanish, and Finnish.
What guarantees do your products and installation services have?
We follow the manufacturers’ official warranty terms, which are often very comprehensive (e.g., frame warranties for beds). In addition, we provide a warranty for our installation work. As a company registered in Spain, we also comply with local consumer protection laws, offering extra security.
Do you sell to all residents on the Costa del Sol?
Yes. Although we are a Finnish company, we serve all residents on the Costa del Sol regardless of nationality. Our service languages are Finnish, English, and Spanish. Quality and Scandinavian design appeal to a wide international audience, so our premium products and services are available to everyone living or vacationing in the area.
How is payment handled?
Typically, a deposit is paid when placing the order to confirm it with the factory. The balance is usually invoiced before delivery or upon installation. We accept the most common payment methods, including bank transfer.
Can I order custom-made products, like specially sized staircases?
Yes, this is one of our core strengths. Grado staircases are always designed with millimeter precision to fit your space perfectly. Similarly, Unikulma beds and Cariitti saunas can be fully customized in terms of dimensions and materials.
How does ordering Cariitti saunas and lighting for the Costa del Sol work?
Ordering is simple. We start by assessing your space and preferences. Our designers help you choose the right Taive sauna elements and lighting. Once the plan is finalized, we place the order with the Cariitti factory in Finland and coordinate delivery and installation directly at your home in Spain.
Does the Cariitti sauna package include installation in Spain?
Yes, we provide full installation services for saunas as well. Building a sauna in Spain requires particular attention to moisture barriers, ventilation, and electrical work. Our installers ensure your Cariitti sauna is installed correctly and safely, allowing you to enjoy soft, relaxing steam without worry.
